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Receptionist - Service Department
AUTOMOTIVE SERVICE RECEPTIONIST
If you’re passionate about delivering exceptional customer experience and thrive in a fast-paced, supportive environment, then this is the role for you!
With our Service Department experiencing unprecedented growth, Valley Motor Group has an exciting opportunity for a highly motivated and enthusiastic Receptionist to join our dynamic and close-knit team.
Reporting to the Service Manager, you will serve as the first point of contact for our customers, providing essential support to the service department. Successful candidates will be dedicated to fostering a high-performing culture and upholding our dealership’s values. Our goal is to provide such an exceptional experience that our customers are eager to share it with their friends!
Key Responsibilities:
-Handling phone calls in a timely manner.
-Updating repair orders as required.
-Completing service banking.
-Following up on back orders of parts promptly.
-Assisting with service customer inquiries.
-Logging all telephone calls as needed.
Requirements:
-Positive attitude, energetic, and a team player!
-Excellent communication and interpersonal skills
-Well organized
-Ability to work well under pressure in a fast paced environment
-Follow procedures and processes
-Be able to overcome challenges and problem solve
-Basic computer skills and an ability to learn new software quickly
-Strong interest in customer service with a willingness to learn and grow in the automotive industry
-Experience in a reception role within retail, automotive, or hospitality is preferred but not essential
What We Offer:
-Competitive Salary: Enjoy a great base salary with attractive commission opportunities.
-Career Growth: Hands-on training and development to build a long-term career in automotive sales
-Supportive Environment: Work alongside an experienced, friendly, and supportive team in a high-volume dealership
If this sounds like the role for you, we'd love to hear from you!
Please foward your resume and cover lettter to contactus@valleymotorgroup.com.au